Frequently Asked Questions
Everything you need to know about your Finisterre shopping experience.
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. Shipping is free on all orders over $150.
How do I return or exchange an item?
You can return any unworn item with tags attached within 30 days of purchase. Simply visit our online portal to generate a prepaid return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We use organic cotton, recycled polyester, and traceable wool across our entire collection to minimize our environmental footprint.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.